Windows 7 configuartion

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This topic contains 3 replies, has 2 voices, and was last updated by  Anonymous 12 years, 8 months ago.

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  • #1474

    Anonymous

    I have just installed the new Network Inventory Advisor on my 2008 windows server. I currently have a workgroup of about 20 PC’s mostly running Windows 7. How should I configure these machines in order for the inventory advisor to work?

    #1595

    admin
    Keymaster

    Usually, no additional configuration is required. But just in case you can’t scan them right away, check our basic help section here: https://www.network-inventory-advisor.com/help.html

    • This reply was modified 10 years, 4 months ago by  admin.
    • This reply was modified 5 years, 7 months ago by  Alex.
    #1596

    Anonymous

    I have looked through the help document and am still unsure. The usual message for all computers is ‘access denied’. As you have no Windows 7 section in your help page I’m not totally sure as to what to do to resolve this issue, any thoughts?

    #1584

    admin
    Keymaster

    Access can be denied if you are using incorrect admin credentials, there’s a firewall installed, UAC enabled, etc. There’s really a number of issues that might cause this. Check the FAQ section again, one issue by another, and I am sure you will locate the cause. If none of our help tips resolve it, email Kim at help@clearapps.com, she’ll be able to help.

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