- June 1, 2011 at 2:35 pm #1459
We purchased the NIA back in Dec 2010, It was working fine, untill early April. We can no longer scan any part of our network. When we scan now all pc’s come back with access denied. We have not made any change to overall network or domains. The only thing we done was transfer the NAI from a windows laptop to a 2003 Server and when we did, it worked once. We have tried to attack a few pc making the change that your FAQ suggest. But no sucess. Any ideas would be helpful.
Joe & KiethJune 2, 2011 at 3:49 am #1763
Why not contacting us back in April immediately? Please email your Scan Log that shows the inefficient scan to firstname.lastname@example.org and we will start troubleshooting from there. But on the first glance it seems to be related to your network admin login used in Network Inventory Advisor.June 2, 2011 at 7:47 pm #1758
hey Jeff sent you the log..I think let me knowFebruary 24, 2014 at 11:42 pm #4120
I’m trying out this software and 8 of the 10 nodes show up as “access denied”. The network isn’t on a domain and I understand there may be some client-side configuration may be needed. Any advice?
PeteFebruary 26, 2014 at 12:27 pm #4121
Which OS is installed there? Are you sure that all those nodes have the admin user with remote access rights? Are you using Network Inventory Advisor for Windows or Mac? And… sorry for so many hints, but you should first of all consider all these troubleshooting steps and confirm they are not the case: /help/faq1/March 5, 2014 at 12:46 am #4123
Jeff, I appreciate you getting back to me.
Running Windows 7 on all the scanned machines, with Admin accounts on each. Using Network Inventory Advisor for Windows.
I went through each of the applicable hints to no avail.
PeteMarch 5, 2014 at 2:08 pm #4124
Please make sure that you can access administrative share on remote PCs using \\ip_address\admin$ command. If you can’t, you should definitely keep looking into your nodes’ network configuration.March 6, 2014 at 12:58 am #4125
I guess I’m quite the noob, because I’m not familiar with that command or its syntax.March 18, 2014 at 4:04 pm #4139
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