acces denied

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This topic contains 5 replies, has 2 voices, and was last updated by  jeff 10 years, 10 months ago.

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  • March 18, 2014 at 2:36 pm #4132

    helpdesk-cad
    Participant

    I run the advisor and inventor from the server to all the pc tells me: acces denied; in the server activate wmi, opened ports tcp (135,139,445) y udp (137 y 138). Configurations that lack me to do?
    Thank you for replying

    March 18, 2014 at 4:01 pm #4138

    jeff
    Keymaster

    Please follow this topic from its start: /help/talk/topic/access-denied-3/

    March 18, 2014 at 5:34 pm #4141

    helpdesk-cad
    Participant

    Thank You Jeff, Please what is the format for credentials? I put:
    Usuario: dominio/usuario
    Clave: password
    Is this Correct?

    March 18, 2014 at 7:54 pm #4142

    jeff
    Keymaster

    Where exactly are you entering these credentials? I cannot verify if they are correct or not, but at least, please, be more specific in regards to what exactly you are trying to accomplish.

    March 18, 2014 at 8:21 pm #4143

    helpdesk-cad
    Participant

    When I run the Autodesk Inventory Advisor gives me the program interface, then I click on the “inventory” tab on the option “wizard”, a window requesting emerge “specify your admin login and start scan” then I put the credentials listed above.
    Please Helpme! Thank You.

    March 18, 2014 at 9:27 pm #4144

    jeff
    Keymaster

    Once again, please, check the advice given in /help/talk/topic/access-denied-3/ – there’s a link to our knowledgebase that you need to check first, there.

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