Usernames are collected on Win 2000/XP machines, but not on Windows 98. What’s the reason?
Solution: The reason of this issue is the version of Windows OS. Actually, in Win NT/2000/XP a user always logs on before logging to network (Netware or Microsoft). In Windows 9x you cannot get the user name unless you log on into Windows. So, Windows logon must precede the network logon to correctly capture the username. So, please try to select the ‘Windows logon’ option in the ‘Primary Network Logon’ list (Control Panel > Network > Configuration). Unfortunately, it is not possible to get the user name in Windows 9x BEFORE ‘Windows logon’ occurs.